Managed IT Services

 

With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures.

Deliver Reliability and Increase Productivity

 

Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect.

Key elements include:

 

Server Monitoring and Care

We track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed.

 

Desktop Monitoring and Care

Our preventive maintenance service for desktops monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.

 

Mobile Device Management

BYOD? Our service answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.

 

Scheduled Network and Security Assessments

How healthy is your overall network? On a regular basis, we will generate reports on the state of your systems, letting you know of potential problems that fall outside of safe parameters.

 

Our Managed IT Services

• Maintain 24/7 watch over your entire IT environment

• Identify and analyze server “events” for potential problems

• Remediate processes or services that fail

• Ensure security patches, service packs and AV protocols are up to date

• Ensure that data backups are completed

 

The Value

• Better Financial Planning – With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.

• Our Team Is Your Team 24/7 – When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.

• Your Systems Stay Optimized – Even when systems aren’t actually down, they can still run slow, or inefficiently.

• Faster Problem Resolution – With remote monitoring in place, we’ will usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.